Presenter Bios

This information is current as of 12:00 PM MST, April 21, 2017. Considering the temporal proximity to the actual Conference, however, we have discontinued updating this content. For the latest information, please refer to Guidebook.

This is an alphabetical listing, by last name, of the presenters at the 2017 HEDW Conference in Tucson, Arizona.

Member Presenter Bios

Amburgey, Dale
Assistant Director of Institutional Research, Embry-Riddle Aeronautical University
W.O. Dale Amburgey is the Assistant Director of Institutional Research at Embry-Riddle Aeronautical University. His research interests are in enrollment forecasting models, employee motivation, business intelligence, and operations analysis. Prior to his current position, Dr. Amburgey served as Director of Enrollment Analysis at Saint Joseph’s University, Associate Director of Data Management and Analysis at Drexel University, and as Director of Operations for Undergraduate Admissions at Embry-Riddle Aeronautical University. Dr. Amburgey earned degrees from the University of Central Florida, Saint Joseph’s University, University of Louisville, and Transylvania University.

Balabanova, Nadya
Manager of Business Intelligence, Loyola Marymount University
Nadya has worked in BI at LMU for the past 8 years. Her responsibilities run the gamut – from requirements gathering to data modeling to semantic layer and report building, to managing the BI tool and providing leadership for Decision Support.

Bauer, Sarah
BI Community Liaison / Data Governance, Purdue University
Sarah began at Purdue in 1986 in the research area of the Office of the Registrar. Student data was her focus as well as partnering on IT projects as a business analyst and subject matter expert. She has been a data-area director within Admissions, Enrollment Management, and the Office of the President. She led the IT reporting team as part of the Banner ODS/EDW system implementation. She was instrumental in forming the Business Intelligence Competency Center (BICC) within IT. Her BI community liaison role within the BICC allowed for growth in other enterprise subject areas, including HR and finance. As data integration continues, a growing need for an enterprise view of data, processes and expertise has led to her current focus on data governance at the administrative enterprise level.

Bodine, Mandy
Asst Dir for Business Information, University of Illinois
Mandy has 15 years of experience with data warehousing and business intelligence. Her experience includes gathering requirements, testing, building Business Objects universes, customer support and training. She currently leads the Business Information team for the BI/DW group at the University of Illinois.

Brown, Greg
Systems Analyst/Report Developer, Bowling Green State University
Greg Brown is currently a systems analyst/reports writer at Bowling Green State University, having joined the team in November of 2015. He has worked in higher education since 1999, as a programmer & analyst and has supported the areas of Financial Aid, Enrollment, HR and Institutional Research during that time. He has a bachelor of science in statistics from BGSU.

Brown, Vanessa
BI Application Architect, Ithaca College
Vanessa Brown has been the BI Application Architect at Ithaca College for the last 6 years, currently managing a team of three. Ithaca College is an Oracle E-business and Banner school and uses OBIEE for reporting. During the 6 years, Ithaca put in place all new BI hardware, implemented 11g OBIEE and migrated reports from Oracle Portal, Oracle Discoverer, Oracle Reports and 10g BI Publisher to OBIEE. The BI team maintains an ODS and has started a data warehouse project. She has been very involved in mapping a Business Intelligence strategy for the College.
Prior to moving to the BI position, Vanessa managed the Oracle E-Business financial system including financial reporting and design of the financial ODS at Ithaca College. She has a BBA in Finance from George Washington University. When not working, she loves to be outdoors kayaking, hiking, biking and swimming in the beautiful Finger Lakes region of upstate New York.

Caine, Bryce
Programmer Analyst Supervisor, Southern Utah University
Bryce Caine has the privilege of working in the crossroads between data engineering and data analysis. With a goal of helping Southern Utah University benefit from optimized data infrastructure (including eventually machine learning), Bryce currently helps develop SUU’s data warehouse and supports the institutional research department. He has worked at Southern Utah University for 8 years and has MBA and MISM degrees.

Chervenak, Tom
Business Intelligence Analyst, Minnesota State
Tom Chervenak is a Business Intelligence Analyst in the Minnesota State system office. He is part of Reporting and Data Services and works closely with departments throughout the system office as well as individual institutions within the system. Recent projects include developing and maintaining the Accountability Dashboard and other dashboard tools, leading upgrades to the reporting system, and working with Facilities to develop system-wide reporting for space utilization. Prior to joining Minnesota State in November, 2008, Tom spent over 21 years with an insurance company developing their business intelligence objectives, processes, and standards.

Childers, Hank
Executive Director, University Analytics & Institutional Research, University of Arizona
Hank Childers is the Executive Director for University Analytics and Institutional Research (UAIR) at the University of Arizona. UAIR combines the functions of Business Intelligence and Institutional Research, and reports directly to the Provost. On an interim basis he is also managing the ERP Student team, reporting directly to the CIO. Prior to this he was the Project Director for the University of Arizona’s Mosaic project, a 5-year $80 million project to replace all of the university’s key administrative systems. Â He has been with the UA for 14 years, and is a member of the board for the Higher Education Data Warehouse Forum (HEDW).

Christen, Jeff
Data Warehouse Manager, Cornell University
Jeff Christen is an IT leader specializing in Business Intelligence and Data Warehousing. He currently leads Cornell’s Data Warehousing team and has been involved with Cornell’s data warehousing effort for the past 15 years. Jeff is a frequent presenter at HEDW (Higher Education Data Warehousing Forum), Alliance (Higher Education Oracle User Group) and IOUG (International Oracle User Group) conferences. Jeff’s involvement with the HEDW includes six years as a board member where he has served as: Conference Chair, Vendor Chair, and President. Jeff teaches a Masters level course on Business Intelligence Systems through Cornell’s Information Science Department.

Clark, Miriam
Business Intelligence Lead, Kansas State University
Miriam Clark is the Business Intelligence Lead for the Office of Information Systems at Kansas State University. Miriam initiated and led the analytics efforts at Kansas State University for 5 years. She has over 12 years of experience in higher education IT and holds a Master of Computer Science from Kansas State University. She has also worked for companies such as HP, Hallmark Cards and Farm Bureau Insurance. Her professional experience includes software quality and productivity, systems analysis, project leadership, data management and most recently business intelligence.

Cluff, Andrew
Chief Engineer – Business Intelligence Team, Brigham Young University
Andrew Cluff is the Chief Engineer of the Business Intelligence Team at Brigham Young University’s Office of Information Technology. When he is not cycling, or swimming in data, he enjoys spending time with his wife and four children.

Collingwood, Haley
Assistant Budget Director, Bowling Green State University
Haley Collingwood is the Assistant Budget Director at BGSU. Her duties include assisting in the creation of the annual University and Auxiliary budgets, monitoring University budgets, financial analysis and report creation and validation. During her 8 years at BGSU she has served in both the Internal Audit Office as well as the Central Budget Office. She has a Bachelor of Science in Business Administration with a specialization in Personal Financial Planning and a Masters of Business Administration, both from BGSU.

Cowin, Becky
Communications & Training Coordinator, Washington University in St. Louis
Becky Cowin joined Washington University in St. Louis as the first Technical Training & Communications Specialist for the data warehouse team in 2015. Before joining higher education, Becky spent more than ten years in healthcare communications for an academic medical center, developing content and strategy for digital marketing, patient education and employee engagement.

Czarnezki, Ian
Director of Operations, Office of the Vice President for Research, Kansas State University
Ian Czarnezki is the Director of Operations for the Office of the Vice President for Research at Kansas State University. He has over 17 years of experience in higher education administration and holds a Master of Business Administration from Columbia College. Throughout the course of his career he has experience with numerous system, both implementation and utilization, including; budgeting & forecasting solutions, data warehouse, electronic document management, research administration systems, and workflow automation systems.

Frederick, Chris
Business Intelligence Manager, University of Notre Dame
Chris is the program director for the University of Notre Dame’s Data Driven Decision Making Program as well as the manager for the Business Intelligence team in the Offie of Information Technologies. Chris has over 10 years of experience in data warehousing, business intelligence. In his free time, Chris also runs the South Bend Code School, an application incubator for middle and high-school aged students focused on building tech skills and college preparation.

Gangaraju, Sashi
Business Intelligence Developer, Arizona State University
Sashi Gangaraju is a Business Intelligence developer with the Analytics and Data Services team at ASU. Sashi holds a Masters degree in Computer Science at ASU with a thesis specialization in Data Mining and Data Visualization. Sashi has been building Dashboards, Data Models and Analytical solutions and now oversees the Data Science initiatives within the Analytics and Data Services team at ASU.

Getty, Rick
Assistant Director for Information Solutions, University of Illinois
Rick Getty is a certified Project Management Professional (PMP) through the Project Management Institute (PMI) with over 20 years of Project Management experience. He has worked specifically on Business Intelligence and Data Warehouse projects for the past nine years. Currently he is the Assistant Director for Information Solutions at the University of Illinois leading both the Project Management and Business Intelligence solution development teams in the Decision Support unit.

Glasser, Mike
Director of Decision Support, University of Maryland, Baltimore County
Mike is currently the Director of Decision Support at UMBC (University of Maryland, Baltimore County). He co-manages the UMBC data warehouse and BI reporting environment with IT to provide operational and analytic reporting for the entire campus. He has been doing data warehouses since the 90s, with custom and purchased data warehouses. Half of his career was in IT, but now he currently uses those IT skills in an IR office.

Goldstein, Barry
Senior Business Analyst, Washington University in St. Louis
I am a Senior Business Analyst that has been apart of various iterations of the BIDW team at Washington University over the last 9 years. I have been heavily involved in Application Development, Quality Assurance, Support and Training and any other tasks that have been thrown at me over the years. Before Washington University, I worked for several years at different business analyst positions at several organizations. I have been to 6 HEDW conferences and am the current Co-Leader / Co-Founder of Greater St Louis IBM Cognos User Group.

Hansen, Michael
Director Business Intellegence Center, Oregon State University
Michael Hansen is the Director of the OSU Business Intelligence Center and has lead the implementation of OSU’ BI initiative. He has 27 years of experience in Higher Education in roles in various roles including DBA, Systems Architect/Engineer, Construction/ Project Engineer, IT Manager, Summer Session Director, Chief Business Officer, and OSU Budget Officer. Prior to joining Higher Education he was an Designer/Engineer on Passive Solar construction projects across the the Southwest.

Hartz, Melissa
Assistant Director, Drexel University
Melissa Hartz is passionate about making information beautiful, accessible, and easy to understand. After graduating with a BA in Communications and Journalism, she fell into a job in Big Data and has never looked back. Melissa is currently the Assistant Director of Institutional Research at Drexel University. She is a distance runner, gardener, and voracious reader.

Hayes, Chrysanthemum
Lead Strategic Analyst, Oregon State University
Chrysanthemum Hayes is the Lead Strategic Analyst for the Division of Undergraduate Studies at Oregon State University. In this role, she works with data partners from across campus to develop and integrate meaningful data tools and resources to advance the institution’s goals and priorities around student success. Along with aiding in the planning and implementation of data solutions, she develops customized trainings and resources that foster data literacy and move the campus toward a more data-driven mindset. Chrysanthemum regularly holds data skill building workshops and professional develop opportunities for her student success colleagues and serves on several committees and task forces both internally and externally to OSU.

Hill, Todd
Senior Director, Customer IT Solutions, University of Notre Dame
Todd Hill was appointed Senior Director of Customer IT Solutions at the University of Notre Dame in November 2013. Todd has overall responsibility for the application development area which includes business intelligence solutions. In February 2012, Todd helped re-launch a university-wide Business Intelligence program known as Data-driven Decision Making, a role he held until he transitioned it in the spring of 2013. Todd earned both his bachelor’s and master’s degrees from the University of Notre Dame. Todd is also a concurrent instructor for the Mendoza College of Business where he currently teaches Project Management.

Holtz, David
Business Analyst Associate, Arizona State University
David is a recent graduate from the W.P Carey school of Business, with a Masters of Science in Business Analytics. His expertise are in predictive modeling, machine learning and cloud computing. David is a business analyst associate and an aspiring Data Scientist with the Analytics and Data Services team at ASU.

Jones, Lucas
Data Modeler and ETL Designer, Weber State University
Lucas Jones left his job as a web developer after being informed he couldn’t be an artist and a programmer at the same time. In a quest to prove this wrong, Lucas worked his way through network management, programming, and database administration, finally realizing his goal in the role of data modeler and ETL designer. Lucas currently works in this role, and several other roles, at Weber State University.

Joseph, Kevin
Director, Business Intelligence, University of Maryland, Baltimore County
Kevin Joseph is Director, Business Intelligence in the Division of Information Technology (DoIT) at the University of Maryland, Baltimore County (UMBC). In his current role he regularly interacts with faculty, staff and administrators to expand the use of analytics across the institution. He launched and currently leads the data warehouse (REX) team in DoIT and works closely with members of the Office of Institutional Research Analysis and Decision Support in managing and growing the use of analytics at UMBC. REX is based on Blackboard Analytics. Kevin has given numerous presentations on UMBC’s experiences with analytics and is a member of the Blackboard Analytics Customer Advisory Board.

Kellner, Natalie
Board of Regents Analyst, New Mexico State University
Through her background and leadership in strategic planning, performance management, funded research and development, administrative systems and analytics Natalie continues to find new challenges and motivations for her goals in support of institutional and student success.

Kennedy, Kristin
Director Analytics, Arizona State University
Kristin Kennedy leads the Business Intelligence team in the University Analytics and Data Services group which is part of centralized IT. Her teams help create and maintain dashboards and reports for the entire University. Whether by graphs, charts, maps or complicated queries, the teams help users get the data they need. By empowering the University to make data driven decisions we help our students succeed and reach their goals. Kristin has over 20 years’ experience in Higher Education. She has worked in Information Technology for over 16 of those years.

Krupski, Brian
Service Owner, University of Minnesota
Brian Krupski is the Service Owner for Enterprise Data and Analytics within the Office of Information Technology at the University of Minnesota. Brian received his degree in Computer Science from Clarkson University, and brings more than 20 years of IT experience in development, process improvement and program management in healthcare, retail, and higher education. Brian is accountable for supporting the University’s legacy data warehouse and operational reporting system, as well as overseeing initiatives to develop a dimensionally modeled enterprise data warehouse and establish BI platforms to better inform strategic decision making at all levels of the University community.

Lee, Lillian
Senior Decision Support Analyst, Stanford University
Lillian Lee is Senior Decision Support Analyst at Stanford University, currently working in the Institutional Research and Decision Support (IRDS) group. She has been involved with data warehousing and business intelligence for many years – from being part of the original data warehousing effort at Stanford in the 1990’s to building student and faculty snapshot collections for IRDS. She has worked on both the technical and the business side, and enjoys bridging the two. For the past few years, she has been leading the analysis for a long-needed student data reporting system, and she is also the Student Data Stewardship Coordinator.

Letzring, Steve
Manager of Enterprise Reporting, Bowling Green State University
Steve Letzring is currently the Manager of Enterprise Reporting at Bowling Green State University. He came to BGSU ITS after retiring from the United States Army in 2011 and has been managing the University’s data warehouse development since its inception in early 2012. Steve has a BS in Civil Engineering and Management from the United States Military Academy and is a graduate of the United States Army Command and General Staff College. He has an MA from Webster University School of Business and Technology and an MBA from Bowling Green State University.

McDade, Robert
Interim Director, University of Washington
Rob McDade is the Interim Director of the University of Washington’s Enterprise Information, Integration Analytics team within UW-IT. He joined the University in 2013, and prior to that he held various Architect, Enterprise Architect, Analyst and Developer roles over 15 years split between T-Mobile USA and His undergraduate degree is in Music from the College of the Holy Cross and he also earned an MBA from Seattle University in 2013.

Messie, Derek
Business Intelligence Engineer, Cornell University
Derek Messie is a Business Intelligence (BI) Engineer for the Office of Data Architecture and Analytics (ODAA) at Cornell University (Ithaca, NY). Prior to Cornell, he worked as a software engineer and DBA for Bell Atlantic Healthcare Systems (San Rafael, CA), and First Consulting Group (Long Beach, CA) traveling nationally designing and implementing healthcare software interface engines and database systems. He has an undergraduate degree in Computer Science from State University of New York (SUNY) at Buffalo, a Masters degree in Computer Science from Cornell University, and an M.B.A. from Syracuse University.

Miller, Paul
Business Intelligence Professional, University of Notre Dame
Paul has been a member of the University of Notre Dame Business Intelligence team for just over 1 year. Previously, he was Director of Business Intelligence at Better World Books. In his time at Notre Dame he has helped lead efforts to move analytics to cloud based solutions such as Snowflake. He has also worked on development of the Notre Dame Enterprise Data Warehouse. He is a graduate of Notre Dame with a BA in English. In lieu of writing prose, he has chosen instead to write millions of lines of SQL.

Moore, Dawn
Data Architect, University of Iowa
Dawn worked at Microsoft for more than a decade, serving in a number of capacities in IT before focusing on business intelligence. While on the BI team at MS, she led the development of a robust reporting suite for a six sigma project to eliminate server defects as well as an extensive suite of incident management dashboards. She left Microsoft and moved back to Iowa in September of 2015 to join the University of Iowa’s new BI Shared Service Center (BISSC). Since joining BISSC, she has acted as an architect and the primary developer for the BISSC dashboard solution.

Mulugetta, Dr. Yuko
Chief Analytics Officer, Ithaca College
Dr. Yuko Mulugetta is inaugural Chief Analytics Officer at Ithaca College. Dr. Mulugetta holds a B.A. from Tsuda College in Tokyo, an M.B.A. from Cornell University, and a Ph.D. from the UW-Madison. She has served at Cornell University as Director of Research and Planning Analysis, and at Corning Incorporated as Senior Global Market Forecaster. At Ithaca College, she has served as Director of Enrollment Planning since 2010. A recognized leader in the field of predictive analytics technology, Dr. Mulugetta has nearly forty research publications, which led to IBM granting their highest recognition award to Ithaca College in 2014.

Pang, Janice
Business Intelligence and Reporting Analyst, Stanford University
Janice Pang is currently a business intelligence and reporting analyst in Stanford University’s Institutional Research and Decision Support (IRDS) group. She works primarily on the student data warehouse, SIRIS, which is delivered through OBIEE. In addition to providing business requirements for new modules in SIRIS, she writes ad hoc queries to support end user questions, researches data questions in the underlying database, and serves as the student area coordinator for Stanford Data Governance. Janice’s nearly two decades of work experience at Stanford includes stints as a systems administrator, technical writer, editor, and systems programmer.

Patel, Monal
Director of Institutional Research, Purdue University
Monal started at Purdue in 1987 working with the Space Management and Academic Scheduling office as a Programmer/Analyst. Her experience in the student scheduling systems led her to a position in the Office of the Registrar as an Assistant Registrar. She was involved with the inaugural implementation of the Enterprise Student Information System and also the implementation of the Enterprise Reporting environment. Monal’s vast knowledge of student systems and its connection to other Purdue data source as led her to her current position as Director of Institutional Research. Currently, she is leading a team of Data Scientists in student success initiatives through predictive analytics. In her current role, she is leading campus initiatives for improved data governance, dashboards and student facing applications all driving toward informed decision making across all levels of the institution.

Quass, Kyle
Data Architect, Indiana University
Kyle Quass is the Data Architect for the Decision Support Initiative at Indiana University. After a tour in the Army and gathering a couple of degrees in Jazz Studies, he began his career as a starving artist in NYC and unknowingly began his career in IT. Starting out as MS Office Specialist, in common language a temp, he has since worked as a PeopleSoft developer, ETL developer, DBA, and Data Architect, somehow managing to accumulate 20’ish years in the IT field. He has previously presented at both IOUG’s Collaborate and Oracle Open World in addition to HEDW.

Redmond, Tim
Assistant Director for Business Intelligence, Washington University
Tim Redmond is the Assistant Director for BI & Data Warehousing at Washington University in St. Louis. He has over fifteen years of experience in IT in higher education, and has been part of the WashU BI initiative since its inception in 2007. He oversees the BI Solutions Services team, including project management, data architecture, development and implementation of data warehouse projects.

Richmond, Nicola
Assistant Vice Chancellor of Institutional Research, Planning and Effectiveness, Pima Community College
Nicola Richmond is the Assistant Vice Chancellor of Institutional Research, Planning and Effectiveness at Pima Community College. She oversees strategic planning, institutional and operational effectiveness, federal and state reporting and ad hoc reporting at the institution. She has an extensive data analysis and research background that most recently focuses on higher education, but her experience also includes the analysis of magnetometer data for the moon and Mars, application of cellular automata models to coastal environments and using solid state physics to study the interior of the Earth.

Rome, John
Deputy Chief Information Officer, Arizona State University
John Rome is the Deputy Chief Information Officer and BI Strategist in the University Technology Office at Arizona State University (ASU). John is a pioneer of data warehousing/BI in higher education, building ASU’s first Data Warehouse in the early 1990s. He also introduced dashboards to ASU in 2006. John has coached higher education institutions and industry on BI best practices, and teaches a Big Data course in the W.P. Carey of Business at ASU. He is frequently asked to speak on the topic of analytics. John is excited to be back at HEDW after a short hiatus and looking forward to presenting with Dixon.

Rudick, Craig
Executive Director of Institutional Research and Lead Data Scientist, University of Kentucky
Craig Rudick is the Executive Director of Institutional Research and Lead Data Scientist at the University of Kentucky. His team conducts quantitative data analyses with the aim of improving student success and improving the efficiency of the University’s business operations. Craig is also heavily involved in designing the architecture of UK’s data warehouse, integrating new data sources, and making data available and easily consumable across the campus Analytics Community of Practice. He has worked in this role since July 2013. Previously, Craig earned a Ph.D. in theoretical astrophysics, and worked as an academic post-doctoral researcher in that field.

Ruecker, Dixon
Business Intelligence Analyst, Arizona State University
Dixon Ruecker is a Business Intelligence Analyst in the University Technology Office at Arizona State University. Before joining ASU’s BI team, Dixon gained nearly ten years of experience making millions of data-driven decisions as a professional online poker player. His initial project at ASU involved building and maintaining a data model for the on-campus 24/7/365 Help Center, which introduced him to the tangible benefits of sentiment analysis. Dixon is excited to attend and present at his first HEDW conference.

Schult, Amy
Lead Business Analyst, University of Minnesota
Amy Schult is the Lead Business Analyst for Enterprise Data Management and Reporting at the University of Minnesota. She is currently pursuing her PhD in Organizational Leadership and Policy Development, with a research focus on information interaction in higher education. With over a decade of experience in higher education administration, Amy joined Institutional Analysis at the University of Minnesota in 2012. She coordinates the Data Governance Council and other initiatives to address data access, availability, and understanding across the university.

Sherwood, Theresa
Data Warehouse Architect, Bowling Green State University
Theresa Sherwood is currently a data warehouse architect at Bowling Green State University. She has over twenty years of experience in higher education, including seven years as an Enterprise Reporting team member at BGSU. Theresa has worked with data from many different areas of higher education including Admissions, Enrollment, Human Resources, Finance, Institutional Research, and Sponsored Program and Research. She has a Bachelor of Business Administration majoring in Information Systems and a Masters of Business Administration specializing in Information Systems, both from the University of Toledo.

Skweres, Mark
Enterprise Data Architect, University of Minnesota
Mark Skweres joined the University of Minnesota as its first Enterprise Data Architect in 2015. He brings over 30 years of data architecture experience from a variety of industries, with special focus on data modeling, data integration and enterprise architecture. His goal is to leverage that experience in applying new technology and methods to deliver the University’s mission of Education, Research and Outreach.

Stegmair, Juergen
DBA Mgr, University of North Texas
Juergen Stegmair, a German-nationality, American-residing IT resource with industry experience of 25 years, has 25 years of experience in ERP software and DBMS. He manages a team of talented DBA’s for University of North Texas (UNT) – IT Shared Services. Currently being enrolled into an interdisciplinary information sciences PhD program at UNT – Dept of Information Science, he researches cyberbullying related information behavior and resiliency. He is excited to be the technical lead on a new Data Warehousing program that implements Big Data technology and SAS software to support the new UNT Insights program, which is crucial in delivering strategic decision-making analytical capabilities.

Taimuty, Martha
Senior Data & Information Analyst, New York University
Martha has been working for 20+ years as a data management professional in higher education, with an extensive background in business intelligence, database architecture, data visualization and analytics. She successfully established Business Intelligence/Data Warehouse programs at Loyola Marymount University in Los Angeles, and The New School in New York City. She has served as Project Manager for multiple software implementation and database projects, working in collaboration with both academic and administrative stakeholders across the university, including leadership at the highest level. She is currently working at New York University supporting the data warehouse.

Turner, Shelly
Application Developer Lead , University of Michigan
Shelly Turner is a BI Application Developer Lead on the Information Quest team at the University of Michigan. She has been a part of the UofMI Data Warehouse and BI team since 1998. She has worked in various roles doing design, requirements gathering and development. Prior to joining UofMI she also worked in DW/BI departments at various insurance companies and Target Corporation. Shelly has attended numerous HEDW conferences, starting with the 2005 conference held at Northwestern University.

Ulin, Brenda
Lead BI Shared Service Center and Data Architect, University of Iowa
Brenda has served as an Oracle DBA, Data Architect and BI Architect at the University of Iowa for over 25 years. Over the years she has been the primary data architect for many enterprise systems. Brenda was responsible for implementing the University Data Warehouse, which has grown to over 20 subject areas and 18 terabytes of data. She leads the Business Intelligence Shared Service Center (BISSC) and chairs both the Institutional Data Users Group (IDUG) and Business Intelligence Community (BIC@UI). She has been instrumental in the BI dashboard and analytics solutions plus the University wide BI Needs Assessment.

Warmoth, Kathleen
Data Governance Manager, Stanford University
Kathleen Warmoth is Stanford University’s Data Governance Manager, housed within the Institutional Research and Decision Support group. In this role she works on establishing DG goals, policies, standards, and best practices, in addition to providing cross-functional oversight of the business area stewardship groups. Previously Kathleen served as the School of Medicine’s Academic Affairs Data Manager. In that role, she evaluated the integrity of the data associated with the faculty lines at the data source, and developed reporting mechanisms in order to provide accurate reporting and analysis of faculty data for the School of Medicine.

White, Patricia
Director, Business Intelligence and Data Management, Belmont University
Patricia White has 30 years of experience in software development and project management including 12 years of experience supporting Institutional Research from a technical perspective. With a master’s degree in Computer Science, she spent 8 years in Institutional Research at Vanderbilt University supporting data needs, developing web-based tools, leading the data standards committee, student and faculty reporting and the implementation of the student data warehouse. In 2013, she accepted a position as Director of Business Intelligence and Data Management at Belmont University where she leads the data governance initiative and is working to build a culture of data-informed decision making.

Wilhelm, Joanne
Software Engineer, Indiana University
Joanne Wilhelm is a Software Engineer and Scrum Master (Agile Coach) for the Decision Support Initiative at Indiana University (IU). Since 2003 she worked within University Information Technology Services, IU’s central IT organization, focused on building and delivering enterprise business intelligence, analytics, and data warehouse services. Prior to this, she held positions in data analysis; planning and budgeting; and in strategic planning for IT. Joanne has been a member of HEDW since 2005 and participated in hosting the conference at Indiana University- Bloomington in 2009.

Sponsor Presenter Bios

Ator, Rebecca
Solutions Consultant, Informatica
Rebecca has been in the industry for three years. Prior to her current role, she worked as a technical consultant at Informatica supporting North American presales with demonstrations and workshops across the Informatica platform. Before that she worked at an Informatica partner as a consultant. You may connect with Rebecca at:

Berlin, Kim
Director of Strategic Analytics, Stony Brook University
Kim Berlin is the Director of Strategic Analytics at Stony Brook University. She is responsible for development, strategy and execution of data warehouse system modeling and analytics delivery across Financials, Student Records and Human Resources areas. She has had a lead role in technical design, implementation, daily operations and direction of the institution’s business intelligence capabilities over the past 10 years. She extended these systems to support institutional reporting, analytics, row-level security as well as integration between data models. She has been a member of HEDW since 2007, has been active with the list-serve and forums and has presented at several HEDW conferences as well as Microsoft and other data analytics conferences and events. Her current role as Director of Strategic Analytics is in the office of Institutional Research, Planning & Effectiveness where she leads the technical direction, development and strategy of analytics systems to support institutional needs. She also co-chairs the Data Governance Council at Stony Brook where the focus is to improve data quality and understanding and communication around data.

Bertram, Joseph
Head of Product and Data Science, HelioCampus
Joseph (Joe) Bertram is the Head of Data Science and Product at HelioCampus. He oversees product development, data visualization and data science functions within the organization. Prior to joining HelioCampus, Joe has more than ten years of experience in data warehousing and business intelligence. Through his career, he has played almost every role in a data warehouse project lifecycle: business analyst/requirements gathering, data modeling, project management, ETL developer/architect, BI developer/architect, QA analyst, subject matter expert and business analyst. In addition to being well versed in the varies project roles, his functional experience spans multiple industries: Telecommunications, Financial, Manufacturing, Medical, Insurance, Oil & Gas, Higher Education and Educational Technology. Several of the projects that he had played roles in won the Oracle Titan awards for business intelligence in 2007 and 2008. Joe holds a B.S. in both Computer Science and Mathematics from the University of Michigan. When he is not working in the office, he goes to work in his second job playing with his toddler son and infant daughter and looking after two dogs.

Brandt, Christopher
Strategic Information Analyst, Concordia University Wisconsin | Ann Arbor
Christopher M. Brandt is the Strategic Information Analyst at Concordia University Wisconsin | Ann Arbor. Christopher has worked with in higher education information technology for over 15 years. He has served as a business analyst, systems analyst, database administrator for sever different SIS systems. He came into his current role in October of 2015. Concordia is an Ellucian Banner school and Chris oversees data governance, business intelligence, and data warehousing and reporting for 2 universities Concordia University Wisconsin and Concordia University Ann Arbor, Michigan and 11 center locations.

Dehart, Joe
Provost, Newton Campus at Des Moines Area Community College
Dr. Joe DeHart is the Provost for the Des Moines Area Community College Newton Campus. He has been employed at DMACC since 2002 working at the Ankeny Campus as the Executive Director of Institutional Effectiveness and Assistant to the President. As Provost of the Newton Campus, he is responsible for carrying out the mission and vision of the college in Newton and Jasper County. Dr. DeHart also serves the DMACC District as a member of the College Joint Deans Committee. He earned his PhD and MS Degrees from Iowa State University in 2007 and 1996 respectively. He earned his BS Degree in General Science from the University of Iowa in 1988. Dr. DeHart began his career teaching math and science at an alternative high school for dropouts and students at risk of dropping out in Marshalltown, Iowa.

Flerlage, Ken
Business Intelligence Architect, Bucknell University
Ken Flerlage is an analytics professional with 19 years of experience in a variety of roles in IT. For the past four years, he has been primarily focused on data and analytics. He joined Bucknell University in April 2016 as a Business Intelligence Architect. Along with the team’s two other members, Ken is responsible architecture, design, and development of data warehousing and analytics solutions across all functional areas of the university. In his personal time, Ken is also an avid blogger, writing primarily about analytics and data visualization..

Flory, Scott
Director of Data Governance Solutions, IData Inc.
Scott has been working in higher education for the past 23 years. In almost all of this time, he has worked with the movement and management of data as it moves across systems. For the last 8 years, he has been with IData focusing on data management problems facing higher ed and driving the growth of the Data Cookbook – the data management tool for higher education.

Hardin, Lennox
Consultant, ASR Analytics, LLC
Lennox has more than 6 years of experience manipulating and analyzing data, and excels at soliciting user requirements and implementing them in effective visualizations. She has experience using various software products including SQL, SAS, Business Objects, Excel, Cognos, Stata and R to bridge the gap between institutional users and their data. She is a key resource in the development and deployment of ASR’s Student Success Analytics platform and other data warehouse and BI solutions for higher education clients. Her prior work includes empirical research and writing in an academic setting.

Hines, Resche D.
Assistant Vice President of Institutional Research and Effectiveness, Stetson University
Resche D. Hines, Ph.D., is currently the Assistant Vice President for Institutional Research and Effectiveness at Stetson University. Prior to joining Stetson, Dr. Hines served as the Assistant Vice-President for Enrollment Management and Director of Institutional Research at Chicago State University. Dr. Hines is a results driven, focused, and effectual leader with the proven ability to provide enhanced organizational leadership through data driven decision making in academic affairs, strategic planning, enrollment measurement and institutional change management in Higher Education and not for profit sectors.
Dr. Hines has implemented and led efforts to enhance collaborations with administration, faculty, and staff to strengthen their ability to make data-informed decisions that support the development of University strategic strategies and initiatives. His research expertise and areas of interest include data visualization, implementation and communication of data-centered strategic decision making, effective collaboration frameworks with administration, faculty and staff to strengthen data-informed decisions to support the development of university strategies and initiatives. Institutionalization of high impact practices integrating enrollment management, data stewardship and security, planning and budgeting, institutional effectiveness, diversity and inclusion, and program-specific competency assessments. Educational background and training are in Educational Administration (Ph.D., Michigan State University), Community Psychology (M.S., Florida A&M University).

Joseph, Kevin
Director, Business Intelligence in the Division of Information Technology, University of Maryland, Baltimore County (UMBC)
Kevin Joseph is Director, Business Intelligence in the Division of Information Technology (DoIT) at the University of Maryland, Baltimore County (UMBC). In his current role he regularly interacts with faculty, staff and administrators to expand the use of analytics across the institution. He launched and currently leads the data warehouse (REX) team in DoIT and works closely with members of the Office of Institutional Research Analysis and Decision Support in managing and growing the use of analytics at UMBC. REX is based on Blackboard Analytics. Kevin has given numerous presentations on UMBC’s experiences with analytics and is a member of the Blackboard Analytics Customer Advisory Board.

Kacira, Ozlem
Research Project Manager, Pima Community College
Ozlem Kacira is a Research Project Manager in the Institutional Research, Planning and Effectiveness Department. She has more than ten years of experience in higher education and has worked in different universities and colleges around the world as a researcher and has published refereed journal articles and presented in conferences and workshops.

Leblanc, Doug
Business Intelligence Analyst, Bucknell University
Doug has been working in data analysis and reporting for 18 years, ten of which has been at Bucknell. His responsibilities include gathering data and reporting requirements from the academic and administrative offices, serving as the subject matter expert on the university’s reporting tools and data dictionary, and chairing the campus-wide report authors’ group. Doug is also an avid trumpeter, and performs regularly with several jazz and orchestral groups throughout central Pennsylvania..

Lunger, Kirby
Partner, Performance Architects
Kirby Lunger is a Partner at Performance Architects. She maintains over 20 years of experience in the consulting, internet services, and software markets at organizations including Gomez (now Compuware), Painted Word (now Palladium Group), Palladium Group, and R.B. Webber & Company / The Entrepreneurs’ Fund. She is the Chair of the Oracle Application Users Group (OAUG) Endeca Special Interest Group (SIG) and is a board member of the Oracle Application Users Group (OAUG) Oracle Business Intelligence & Big Data Special Interest Group (SIG). Kirby holds a B.A. from Yale University with Honors in Philosophy and Political Science. She is a frequent presenter at industry events and writes for groups such as Association for Financial Professionals (AFP), BeyeNETWORK, ComputerWorld, Enterprise Systems, Higher Education Data Warehousing Forum, Information Management, The National Association of College and University Business Officers (NACUBO), and The Data Warehousing Institute (TDWI), as well as local and national Oracle events such as Oracle OpenWorld, Oracle Application Users Group (OAUG) COLLABORATE, and the Oracle Higher Education User Group (HEUG) Alliance Conference.

Maoz, Itzik
Senior Analytics Solution Consultant and Architect, Lighthouse Computer Services, Inc.
Itzik Maoz is Senior Analytics Solution Consultant and Architect at Lighthouse Computer Services. Prior to working at Lighthouse, Itzik served as Practice Leader and later as the Business Analytics Director for Creative Computing, delivering extensive value to clients by managing complete system development life cycles, including full data integration, business intelligence and corporate performance value chains. Having technical expertise in the areas of transformation and load (ETL), meta-data modeling, OLAP modeling, reporting, scorecarding, predictive and prescriptive modeling and performance management, Itzik has earned the reputation as a trusted advisor. With over 19 years of experience with advanced analytics, business intelligence (BI) and data warehousing, his expertise spans a variety of industries including retail, healthcare, manufacturing, higher education, and finance. Itzik attended “Hamichlala Leminhal” college in Israel, earning degrees in Business Administration and management, information systems and computer science teaching diploma.

McGale, John
Architect and Manager, Performance Architects
John McGale is an Architect and Manager in the consulting practice at Performance Architects, with over ten years of development and leadership experience in transactional systems development and six years of experience in BI/EPM solutions development at organizations including Brown University, Covansys, and APC. John holds a B.A. in Psychology from University of Rhode Island. He is a frequent presenter at industry events such as Oracle OpenWorld and at local Oracle user group events such as the New England Oracle Application Users Group (NEOAUG).

Neill, Jack
Head of Client Services, HelioCampus
Jack Neill is the Head of Client Services at HelioCampus. In this role, he is responsible for the delivery of data analysis and data science services, helping institutions leverage the HelioCampus platform to identify trends and find actionable insights in their data. Prior to joining HelioCampus, Jack was the Senior Director of Data Analysis at the University of Maryland University College where he was responsible for analysis of key university success metrics and for supporting academic and student retention teams with institutional and learning analytics. Earlier in his career, Jack served in various analytics roles in the private sector including time with an education technology company and six years as a consultant for PricewaterhouseCoopers and IBM delivering financial management and business intelligence solutions. Jack holds a B.B.A in Computer Information Systems from James Madison University.

Richards, Mark
Consulting Partner, EKS&H
Mark has more than 20 years of experience in the IT industry, including application development (SDLC), application support, database administration, data modeling, system migration, enterprise reporting (BI), and data integration. As a leader in the technology consulting service area, Mark combines logical thinking and creativity to help clients achieve their data and reporting visions. Prior to joining EKS&H, Mark was a managing director at Infolink Consulting, spent 10 years at the Texas Education Agency, and has held various positions at IBM Global Services (both in the U.K. and U.S.) and in the public sector. You may connect with Mark at:

Rouse, Christina
Chief Architect, Incisive Analytics, LLC
Christina Rouse, Ph.D., specializes in enterprise business intelligence solutions and predictive analytics. She is an improvement catalyst who applies business intelligence strategy for performance improvement. Chris has over 25 years of data experience on a broad range of technical platforms. Clients often cite her blend of business acumen, technical architect and trainer skills. She conceptualizes the data solution, then architects, constructs and implements the solution. She is a seasoned business intelligence solution architect, an applied statistician and a former college professor. Chris is the Chief Architect and Statistician at Incisive Analytics, LLC.

Serrano, Rachel
Director of Information Analytics, Appalachian State University
Rachel Serrano is the Director of Information Analytics at Appalachian State University. After spending 15 years leading the student data warehouse at the University of Arizona, Rachel moved to Appalachian State University in 2013 to lead their initiative to implement a data warehouse and bring analytics to campus. She began her career in Institutional Research before moving to warehousing and analytics, and maintains a close relationship with IR to incorporate that perspective into warehouse design.

Snow-Trenkle, Elizabeth
Consulting Manager, EKS&H
Elizabeth is a manager in the consulting services area and has six years of consulting experience. She has extensive experience in higher education and financial reporting. Elizabeth earned a Masters of Library and Information Science in Knowledge Management from the University of Denver, an M.A. in Irish Language and Literature from Boston College, and a B.A. in English and Philosophy from Creighton University.

Stewart, Chris
Director, Professional Services, WhereScape
Chris Stewart has been designing and implementing data warehouses for the last 20 years. Before joining WhereScape, Chris led data warehouse architecture for several large clinical quality improvement and supply chain companies. Chris has experienced data warehouse automation both as a customer of WhereScape and now leading professional services for WhereScape in the US.

Thompson, Mark
Maverick Solutions