2018 – Data Warehouse of Dreams: If we build it will they come?

Presentation Summary

When BGSU started its warehouse, we built complex reports and dashboards that we thought our users would love based on input from user interviews. However, when we rolled out our content, we found that few people logged in to view it. In follow up interviews, we learned that the content was too confusing and not useful in day to day operations. Join us in our presentation to learn steps we’ve taken since to encourage user adoption and to write reports that people actually use!