2019 – Using Tableau with WebI: From Novice to Knowledge

Presentation Summary

With more than a thousand hands-on consumers of 32,000+ reports, WebIntelligence is our go-to reporting solution at the University of New Hampshire. Then came Tableau, with its bubble charts, dashboards and data stories. Not to worry! Tableau experts were hired, so we WebI developers could stay happily ensconced in our reporting world. That is until this year, when our team was tasked with creating Tableau solutions using WebI data. This case study will walk through our learning process, some pitfalls and best practices, and demonstrate the creation of a call center dashboard using WebI data and Tableau visualizations.