Signs of a Successful Business Intelligence (Tableau) Deployment

Presentation Summary

Darin Mattke, The University of Texas at Austin

What do you do once you have an established Business Intelligence (BI) environment? You roll out another one of course! At The University of Texas at Austin, we are in the process of implementing another toolset for customers to consumer their data: Tableau. Attempting to duplicate the success of our first rollout of BI tools (Cognos), we quickly realized that Tableau is not "your granddad's BI software"! A number of issues were the same as our first deployment, but now we encountered a number of new, unforeseen topics to be addressed. As they say in the movies, "this time, it's personal!" Because we have established governance, trust, and experience with BI tools themselves, we were able to put that knowledge to use to assist in implementing performance management, capacity planning, and security strategy for all of our BI systems. In this presentation, we will discuss what we found different from our initial deployment, demonstrate our monitoring and security solution, talk about pain points and what should be avoided, best practices and solicit interactive discussions about how to handle security, Tableau projects, data sources, workbooks, and visuals. Personal mental health therapy and hair replacement strategies will not be covered.